Booking & Rental Agreement

This Booking & Rental Agreement (“Agreement”) applies to the reservation being made through CaribbeanVillaEscapes.com for the property, travel dates, number of guests, rates, taxes, fees, and other details displayed in the booking summary at checkout (“Reservation”).

By completing the Reservation, submitting payment, and accepting this Agreement, the individual making the booking (“Primary Guest”) confirms that they have read, understood, and agreed to these terms on behalf of themselves and all guests included in the Reservation.

1. Reservation & Guest Responsibility

The Primary Guest must be at least twenty-one (21) years of age and legally capable of entering into this Agreement.

The Primary Guest confirms that all information provided during booking is accurate and is responsible for the conduct of all occupants, visitors, and invitees associated with the Reservation.

The number of overnight occupants may not exceed the number of guests confirmed in the Reservation unless prior written approval is provided by Caribbean Villa Escapes.

2. Rates, Taxes & Fees

The total price of the Reservation, including the villa rental rate and any applicable taxes, service charges, booking fees, damage protection, security deposits, or other charges, will be displayed before the Reservation is completed.

All amounts are payable according to the payment schedule presented at checkout and in the booking confirmation.

Rates, taxes, fees, and inclusions may vary by property, travel dates, length of stay, occupancy, and booking conditions.

3. Payment Authorization

By submitting payment information, the Primary Guest authorizes Caribbean Villa Escapes and its authorized payment processors to charge the payment method provided for:

• amounts due under the Reservation;

• scheduled future payments disclosed at booking;

• approved additional services or charges;

• damage, loss, excessive cleaning, missing items, or other amounts properly due under this Agreement and applicable property terms.

Failure to make any required payment when due may result in cancellation of the Reservation, subject to the applicable cancellation terms.

4. Cancellation & Refund Policy

The cancellation policy applicable to the Reservation will be displayed during checkout and/or within the booking confirmation.

By completing the Reservation, the Primary Guest acknowledges and accepts the cancellation terms applicable to the selected property and rate.

Cancellation deadlines, refundable and non-refundable amounts, deposit requirements, and holiday or festive-period policies may vary by property.

No refund will be provided for unused nights resulting from late arrival, early departure, or a guest’s decision not to use the accommodation, except where required by applicable law or expressly agreed in writing.

5. Check-in & Check-out

Check-in and check-out times applicable to the property will be communicated in the Reservation details or before arrival.

Early check-in and late check-out are subject to availability and must be approved in advance.

The Primary Guest may be required to complete an online check-in form, provide valid government-issued identification, and electronically accept the property’s House Rules, Terms & Conditions of Stay before arrival.

6. Occupancy, Visitors, Events & Property Use

The property may be used only for lawful residential vacation purposes.

Parties, weddings, receptions, gatherings, commercial activities, photography shoots, filming, vendor activations, or other events are not permitted unless expressly approved in writing before arrival.

Additional guests and visitors may be subject to property-specific restrictions, approval requirements, or additional charges.

Unauthorized occupancy, events, or use of the property may constitute a material breach of this Agreement and may result in additional charges or termination of the stay without refund.

7. Property Rules

Guests must comply with all property-specific house rules, community regulations, resort rules, smoking policies, pet policies, occupancy restrictions, and reasonable instructions provided by Caribbean Villa Escapes, the property owner, property manager, or on-site villa team.

Smoking and vaping are prohibited inside villas unless expressly stated otherwise.

Pets are permitted only at properties that are designated as pet-friendly or where prior written approval has been granted.

8. Damage, Loss & Security Requirements

The Primary Guest is financially responsible for damage, loss, missing items, excessive cleaning, rule violations, or other costs caused by the Primary Guest or any person associated with the Reservation.

Certain properties or Reservations may include an accidental damage waiver, refundable security deposit, credit card authorization, or other damage protection requirement.

Where applicable, the specific damage protection or security deposit terms disclosed during booking or prior to arrival form part of this Agreement.

Any accidental damage waiver applies only according to its stated coverage, limits, conditions, and exclusions. Your existing guest agreement already distinguishes accidental covered damage from intentional, negligent, unreported, exterior, pet-related, smoking-related, or other excluded damage.

9. Property Amenities & Assumption of Risk

Guests use the villa, grounds, swimming pools, hot tubs, waterfront areas, balconies, terraces, gyms, recreational equipment, appliances, and other amenities at their own risk.

The Primary Guest is responsible for the supervision and safety of all members of their party, particularly children and minors.

Guests must comply with all posted and communicated safety instructions.

10. Villa Staff & Third-Party Services

Some properties include on-site villa staff such as chefs, cooks, butlers, housekeepers, gardeners, or security personnel. Staffing levels, schedules, duties, and inclusions vary by property.

Caribbean Villa Escapes may also assist with arranging transportation, excursions, dining, provisioning, spa services, equipment rentals, event services, and other experiences.

Unless expressly stated otherwise, independent third-party providers are responsible for the services they provide. This follows the same distinction already established in your stay agreement.

11. Property Availability & Circumstances Beyond Reasonable Control

Caribbean Villa Escapes will make reasonable efforts to provide the confirmed property.

If the property becomes unavailable or materially affected by maintenance emergencies, utility interruptions, severe weather, natural disasters, government action, safety concerns, owner-related circumstances, community restrictions, or other events beyond reasonable control, Caribbean Villa Escapes may, where reasonably possible, offer alternative accommodation, a credit, refund, or other appropriate remedy based on the circumstances and applicable law.

Caribbean Villa Escapes is not responsible for consequential or indirect expenses such as airfare, transportation, missed activities, third-party reservations, or similar losses, except where liability cannot legally be excluded.

12. Listings, Amenities & Property Information

Property descriptions, photographs, amenities, staffing arrangements, club or beach access, transportation inclusions, and other features are provided in good faith based on information available at the time of listing.

Certain amenities, services, staff arrangements, club privileges, or third-party facilities may be subject to availability, operating schedules, maintenance, seasonal changes, community rules, additional charges, or circumstances outside the reasonable control of Caribbean Villa Escapes.

13. Chargebacks & Payment Disputes

The Primary Guest agrees to contact Caribbean Villa Escapes promptly regarding any billing concern or dispute.

The booking record, payment authorization, booking confirmation, communications, electronic acceptance of this Agreement, and related Reservation records may be used as evidence in connection with any payment dispute or chargeback.

Your current guest agreement already takes the same approach by expressly treating the booking records, payment records, ID/check-in information, communications, and electronic signature as evidence of authorization and acceptance.

14. Written Approvals

Where this Agreement requires written approval, approval provided by Caribbean Villa Escapes or an authorized property representative by email or other documented electronic communication will be considered written approval.

Any approval applies only to the specific Reservation and circumstances identified in that approval.

15. Governing Law

Because Caribbean Villa Escapes offers properties in multiple destinations, the laws applicable to the rental and use of the accommodation may depend on the jurisdiction in which the property is located.

To the extent permitted by applicable law, matters specifically concerning occupancy, use, safety, and operation of the property will be governed by the laws applicable where the property is situated.

16. Entire Reservation Agreement

This Agreement should be read together with:

the booking summary, property listing, cancellation policy, payment schedule, property-specific terms, booking confirmation, and any House Rules or Terms & Conditions of Stay provided for the Reservation.

If a property-specific term differs from a general provision of this Agreement, the property-specific term disclosed for the Reservation will govern with respect to that matter.

Guest Acceptance

By selecting the acceptance checkbox and completing the Reservation, the Primary Guest confirms that they:

• have reviewed the Reservation details and applicable charges;

• understand and accept the payment and cancellation terms;

• agree to this Booking & Rental Agreement;

• accept responsibility for all guests associated with the Reservation; and

• understand that additional property-specific house rules and check-in requirements may apply.