Your Questions, Answered

Caribbean Villa Escapes (CVE) is a luxury villa rental division of Hotel Marketing Strategist (HMS), launched in December 2024. We specialize in offering an exclusive, handpicked collection of luxury villas across Jamaica, designed to provide unparalleled privacy, comfort, and tailored services for both leisure and business travelers.

Our exclusive portfolio currently features luxury villas in some of Jamaica's most sought-after destinations, including Ocho Rios, Great River Private, and Rose Hall. Each villa is meticulously selected for its stunning views, secure gated environment, and proximity to local attractions. In 2025, we're expanding to offer bespoke services to luxury villas on other Caribbean islands.

Explore our exclusive collection on our website, use filters to narrow your search by location, size, amenities, or budget, then submit an inquiry or booking request. Our team will confirm availability and guide you through the process. Once booked, our concierge team assists with additional arrangements like airport transfers and personalized excursions.

We recommend booking as early as possible, especially for peak travel seasons such as holidays, summer, and winter. Popular villas fill up quickly, so early booking ensures you secure your preferred dates and villa.

A 25% deposit is required to confirm reservations. The balance is due 60 days before arrival. Cancellations within 60 days of arrival are non-refundable. Cancellations made 60 days or more before arrival will be refunded, less a 20% cancellation fee.

For Christmas and New Year's, a 50% deposit is required with the balance due 120 days before arrival. Cancellations within 120 days are non-refundable. For Thanksgiving, a 50% deposit is required with the balance due 90 days before arrival. Cancellations within 90 days are non-refundable. In both cases, earlier cancellations are refunded less a 20% fee.

A US$149 Accidental Damage Waiver Fee applies to your reservation, covering accidental damages up to US$3,000. This replaces the need for a large upfront security deposit. For select villas such as those at the Tryall Club, a refundable security deposit may also be required at check-in.

While we do not directly offer travel insurance, we highly recommend securing coverage to protect your travel investment. Our team can guide you to reputable travel insurance providers to ensure you're covered for unexpected changes, cancellations, or emergencies.

Failure to pay the remaining balance by the due date may result in cancellation of your reservation. In such cases, deposits are non-refundable, whether the cancellation is initiated by Caribbean Villa Escapes or the villa owner.

Absolutely! Many of our villas are perfect for families, offering multiple bedrooms, child-friendly pools, and spacious outdoor areas. Let us know your family's needs and we'll help you find the ideal villa.

Yes! Our villas are ideal for intimate weddings, milestone celebrations, and special events. We collaborate with renowned wedding and event planners to create bespoke experiences tailored to your vision — from candlelit dinners on private terraces to grand celebrations in luxurious estates.

Pet policies vary by villa. Some properties are pet-friendly while others may have restrictions. Let us know if you plan to bring a pet and we'll help you find a suitable villa.

Our team is available for general inquiries during your stay, such as property-related issues or urgent concerns. For personalized services like tour bookings, transportation, and spa appointments, our Concierge Service is available at an additional cost to ensure every detail is taken care of.

Most of our villas are easily accessible from nearby airports. We partner with trusted local transportation providers to offer seamless airport transfers and personal chauffeur services throughout your stay. We also work with VIP Attractions for personalized arrival and departure services, including access to Club Mobay and Club Kingston lounges.